Terms of service

Last Updated: June 2026

Welcome to Blue Tulip ("we," "our," "us"). These Terms of Service govern your use of our website, products, and services available through Bluetulip.in.

By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 14 years old.

  • You have the legal capacity to enter into binding agreements.

  • All information provided by you is accurate, current, and complete.

Parents or guardians are responsible for supervising the use of this website by minors.

2. Products and Services

Blue Tulip offers jewelry and related accessories for sale through our website.

We strive to display product descriptions, images, and colors as accurately as possible. However, actual colors may vary depending on your device and screen settings.

We reserve the right to:

  • Modify or discontinue products at any time.

  • Limit quantities available for purchase.

  • Refuse or cancel orders at our discretion.

3. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR).

We accept payments through:

  • UPI

  • Credit Cards

  • Debit Cards

  • Razorpay-supported payment methods

  • Cash on Delivery (where available)

Prices may change without prior notice.

Blue Tulip reserves the right to cancel any order due to pricing errors, technical issues, or suspected fraudulent activity.

4. Shipping

Orders are generally processed within 24 hours of successful payment confirmation.

Estimated delivery timelines are 4–7 business days within India.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or circumstances beyond our control.

Shipping charges, if applicable, will be displayed during checkout.

5. Returns and Refunds

We accept return requests only if:

  • The wrong product was delivered.

  • The product arrives damaged.

  • The product has a manufacturing defect.

Customers must notify us within 7 days of delivery and provide clear photo or video evidence.

Upon approval, Blue Tulip will arrange return shipping at no cost to the customer.

Refunds will be processed after successful inspection of the returned item.

Products damaged due to misuse, improper handling, normal wear and tear, or unauthorized alterations are not eligible for refunds.

6. User Accounts

If you create an account with Blue Tulip:

  • You are responsible for maintaining account security.

  • You are responsible for all activities under your account.

  • You must notify us immediately of any unauthorized use.

We reserve the right to suspend or terminate accounts that violate these Terms.

7. Intellectual Property

All content on this website, including:

  • Logos

  • Product images

  • Designs

  • Graphics

  • Text

  • Website layout

are the exclusive property of Blue Tulip unless otherwise stated.

No content may be copied, reproduced, distributed, modified, or used commercially without prior written consent.

8. Prohibited Activities

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Interfere with website security.

  • Upload malicious software or code.

  • Scrape, copy, or extract website data without permission.

Violation may result in account termination and legal action.

9. Limitation of Liability

To the maximum extent permitted by law, Blue Tulip shall not be liable for:

  • Indirect damages

  • Consequential damages

  • Loss of profits

  • Loss of business opportunities

  • Data loss

arising from your use of our website, products, or services.

Our maximum liability shall not exceed the purchase price of the product giving rise to the claim.

10. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

Blue Tulip makes no warranties, express or implied, including warranties of:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

We do not guarantee uninterrupted or error-free website operation.

11. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

12. Electronic Communications

When you communicate with us through our website or email, you consent to receive communications electronically.

Electronic communications satisfy any legal requirement that communications be in writing.

13. Changes to Terms

Blue Tulip reserves the right to update or modify these Terms at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat, India.

15. Contact Information

Blue Tulip

Website: Bluetulip.in

Email: cs@bluetulip.com

Phone: +91 74349 48471

Ahmedabad, Gujarat, India